Acme Corp/
Dashboard
Analytics
Conversations analyzed, signals extracted, decisions surfaced.
Last 30 days
Customize Metrics5
Signals extracted
0+10.4%
Last 7 daysCSAT Score
97%+3%
Resolution
89%+4.2%
Avg Duration
3:42-8s
Active Agents
9+2
Channels
5+2
Tool Calls
831+12%
Sentiment
Positive
68%Neutral
22%Negative
10%Agent Performance
CurrentBaseline
Agents Deployed
12
+3
3 new agents this week
Across VAPI, Bland, and Pipecat
Customers Remembered
2,946
+18%
412 new customers this week
Across voice, chat, and SMS
Issues Caught
47
-62%
62% fewer bugs in production
Caught by AI testing scenarios
Avg. Call Score
94%
+6%
Best month so far
Across 1,200+ scored conversations
Agent Conversations
Showing total conversations across all agent channelsAll Channels
| Agent | Type | Status | Platform | Tools | Channels | |||
|---|---|---|---|---|---|---|---|---|
Voice Agent | Active | Voice, Chat | ||||||
Voice Agent | Active | Voice | ||||||
Chat Agent | Active | Chat | ||||||
Voice Agent | Active | Voice, SMS | ||||||
Hybrid Agent | Draft | Voice, Chat | ||||||
Voice Agent | Active | Voice | ||||||
Chat Agent | Active | Chat, SMS | ||||||
Voice Agent | Active | Voice |
0 of 8 row(s) selected.
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