Acme Corp/

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Signal Models

activev1.0.0

6 signal types · 25 models · 144 fields extracted

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Churn signals

5 evaluators

Expansion signals

4 evaluators

Renewal signals

4 evaluators

Feature requests

4 evaluators

Intent classification

4 evaluators

Risk signals

4 evaluators

Churn signals

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competitor_mention

Detect when the customer names a competing vendor — capture name, pricing, comparison points.

Enabled

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price_objection

Detect pricing pushback or per-seat objections; surface delta and budget framing.

Enabled

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exec_change

Match phrases signalling exec turnover: "leaves", "new VP", "transitioning out".

Enabled

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contract_review

Match: "review, evaluate, switching, considering options, RFP".

Enabled

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budget_freeze

Detect frozen, paused, or deferred spend signals tied to org events.

Disabled

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Signal Extraction Model

Model Name

competitor_mention

Extraction Prompt

Detect when the customer names a competing vendor. Capture competitor name, any pricing they reference, comparison points (features, support, contract length), and the deal-stage signal.

Runs on every transcript turn — extracts structured fields when matched.

Output Schema

Object · 4 fields

Schema-locked output — fields downstream of Predictions and Actions consume this shape.

Fields

competitorstring"Gong"

price_deltacurrency-$4/seat

risk_levelenumlow | med | high

actionenummonitor | save_attempt | exec_outreach

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