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agent-architecture

Browse 7 articles tagged with “agent-architecture”.

Articles tagged “agent-architecture

7 articles

A massive warehouse of filing cabinets stretching into fog, with one person sitting at a clean desk with three folders under warm lamplight
Agent Architecture·14 min read read

Your MCP server is a monolith. Here's how to fix it

MCP servers dump every tool into the context window, burning tokens before your agent reasons. Four patterns to fix it: decompose, filter, gateway, facade.

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Person surrounded by many tools but looking at an empty notebook
Agent Architecture·5 min read

50 Tools, Zero Memory. The Biggest Gap in AI Agents Today

AI agents can call 50 APIs but can't remember what you said yesterday. The tool layer is years ahead of the memory layer, and customers are paying the price.

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Office workers are busy working on computers. - Photo by TECNIC Bioprocess Solutions on Unsplash
Agent Architecture·14 min read

The Buffering Bug That Quietly Breaks Voice Agent Latency

SSE streams fine locally, then tokens batch into 500ms bursts in production. Here's why, how to fix it, and why pipeline parallelism matters more than model speed.

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Two men filming a scene outdoors with artwork. - Photo by Luke Thornton on Unsplash
Testing & Evaluation·12 min read

Zero-Shot or Zero Chance? How AI Agents Handle Calls They've Never Seen Before

When a customer calls with a request your AI agent has never encountered, what actually happens? We break down the mechanics of zero-shot handling, and how to test for it before it fails in production.

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A network of connected nodes representing protocol communication between AI systems
Tools & MCP·11 min read

MCP Is Now the Industry Standard for AI Agent Integrations. Here's What That Means

MCP standardizes how AI agents connect to tools and data, replacing fragile, proprietary integrations with a universal protocol. Here's what it means for your agents.

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selective focus of black and white quadrone - Photo by Kenny Eliason on Unsplash
Agent Architecture·7 min read

Conversational AI vs. Agentic AI: What's the Difference, and Why It Matters for CX Teams

Conversational AI follows scripts. Agentic AI pursues goals. Here's the exact difference, with a side-by-side comparison and a practical guide to choosing the right approach for customer experience.

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Watercolor illustration of two interlocking systems — tools and behavioral instructions — powering an AI agent
Tools & MCP·14 min read read

Your agent has 30 tools and no idea when to use them

MCP tools give agents external capabilities. Skills give agents behavioral expertise. Learn the architecture of both, build them in TypeScript, and understand when to use each — and when you need both.

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