AI that moves every customer forward
Connect Chanl to your Phone, WhatsApp, Email or in-app messaging, and get proactive customer support, lead qualification, and scheduling on any channel.
Free tier includes a real phone number · pay-as-you-grow pricing
Works with all major voice and text platforms
Most customers who leave never tell you they were unhappy.
A customer explains their problem for the third time, and your agent answers like it is the first.
Someone calls after hours, gets voicemail, and books with a competitor by morning.
A renewal lapses quietly, even though the warning sat in a support chat six weeks earlier.
Point your channels at Chanl,
and it takes it from there.
Keep working the way you already do.
Point your phone number, chat, and inbox at Chanl. Your team carries on as normal and nothing needs rebuilding.
Learn moreKnow what every customer needs and how they feel about it.
Every conversation lands on one profile, whether an agent or a person handled it, so nothing has to be repeated and nothing gets missed.
Learn moreThe next step happens without anyone chasing it.
Chanl sends the follow-up on its own, and hands the conversation to your team the moment a person should take over.
Learn moreEvery conversation makes the next one better. The agent that answers in March knows things it did not know in January.
Omnichannel
Built for omnichannel experiences
Voice, chat, and messaging run on one brain, so what the agent knows and does is the same wherever the customer turns up.
Your whole customer operation, one place
Every call, customer, and signal. Analytics, agents, tools, knowledge, and scorecards in a single dashboard.
Everything that moves customers forward
Connects to the tools you already run on
Chanl reads and writes where your customer data already lives, so the record stays current without anyone copying it across.
Sync contacts and log every conversation against the right record.
Push conversation outcomes and next steps to the opportunity.
Hand off to a human without losing the thread.
Alert the right channel when a conversation needs a person.
See orders and cart state while the conversation happens.
Pull billing status so the agent knows who it is talking to.
Book, move, and confirm appointments in the conversation.
Reach anything else in your stack without custom code.
Enterprise security, built for trust
Your customer conversations are encrypted, isolated, and never used to train models. Built for teams who have to answer to a security review.
GDPR
CCPA
AICPA SOC
Standards we build to. SOC 2 Type II audit in motion. HIPAA BAA available on request.
Recognised security standards
Conversations, recordings, and customer records are encrypted in transit and at rest, on infrastructure built to recognised standards.
Data privacy and control
Your data stays yours. We never train models on customer conversations, and we never sell or share them.
Flexible access management
Role-based workspace access, scoped API keys you can revoke instantly, and an audit trail of privileged actions.
See Chanl on your use case.
Tell us what you need an agent to handle. We will call you, show it working live, and set you up so you can try it yourself.
- A live agent call on the use case you pick
- Straight answers from the team who built it
- A free workspace with a real phone number to keep
Learn agentic AI
Learn how to build agents that work
Is AI Better Than Your Humans? Score Both on One Rubric
Every Failed Call Is a Test Case You Haven't Written Yet
Your Conversations Are Already CRM Data. Here's How to Use Them.
We open-sourced our AI agent testing engine
Customers Don't Trust AI Voices. Here's What Actually Changes That
The AI Agent Dashboard of 2026: What Teams Actually Need to See
AI Agents Are Great. Until They're Not. When to Put Humans Back in Control
Zero-Shot or Zero Chance? How AI Agents Handle Calls They've Never Seen Before
Learn Agentic AI
Weekly. Patterns for shipping agents that work. MCP, scorecards, regression tests, prompts, model comparisons.
