Tools & MCP Articles
29 articles · Page 1 of 3
How to Use MCP Sampling, Roots, and Elicitation in CX Agents
Most MCP tutorials cover only server-side features: tools, resources, prompts. The three client capabilities (Sampling, Roots, Elicitation) unlock human-in-the-loop patterns that server tools alone can't. Here's how to use them.
How to Migrate Your MCP Server to Stateless Mode
The MCP 2026 release candidate makes stateless the recommended default. Your MCP server can now scale behind any load balancer without sticky routing. Here's how to migrate and use the new Tasks extension for async CX work.
MCP Without a Gateway Is a Production Liability
Raw MCP is great for prototyping. But production agents need audit trails, per-user identity, tool-level RBAC, and rate limiting, none of which the spec provides. Here's the gateway pattern that fills the gap.
How to Build an MCP Apps Widget for Your CX Agent
MCP Apps (SEP-1865) lets your MCP server deliver interactive forms, dashboards, and buttons inside AI chat conversations. Here's how to build one for CX agents.
MCP Webhooks: Build Event-Driven Agents That React in Real Time
MCP's request-response model breaks when agents need to react to external events. Here's how to build event-driven agents today using stateless HTTP plus webhooks, and what the June 2026 spec will make native.
How MCP Tool Descriptions Break Your Agent
New research shows 97% of MCP tool descriptions have quality issues that hurt agent accuracy. Here's what the smells look like, why they matter, and how to fix them.
AWS just gave your agent 15,000 cloud tools
The AWS MCP Server is now GA. One tool call reaches any of 15,000+ AWS APIs, sandboxed Python execution lets agents run multi-step operations, and Agent Skills replace heavyweight SOPs with on-demand guidance. Here's what changed and how to wire it.
MCP Apps: Build UIs That Render Inside AI Chat
MCP Apps let your tools return interactive HTML dashboards, forms, and visualizations that render inline in Claude, ChatGPT, and VS Code. Here's how to build them for CX agents.
AG-UI: The Protocol That Connects Agents to UIs
AG-UI is the open event-based protocol that streams AI agent state to any frontend in real time. Here's how it works, what events it defines, and how to wire it up in TypeScript.
MCP Auth in Production: Scopes, Tokens, and Tenant Isolation
Most MCP servers ship with no auth. Here's how to add OAuth 2.0 scopes, per-tenant tool sets, and client isolation before your MCP server becomes load-bearing production infrastructure.
Past 50 tools, function-calling accuracy falls off a cliff
Past 50 tools, function-calling accuracy falls off a cliff. Measure the curve on your own agent and recover accuracy with per-turn toolset scoping.
MCP tool description drift: the silent failure nobody alerts on
Edit an MCP tool description for clarity, lose 8% routing accuracy, and the eval suite stays green. How to detect, gate, and roll back the drift.
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