Your best insights are stuck in interviews nobody has time to run
Written surveys get a rushed one-line answer. Chanl's interview agent asks real discovery questions by voice or chat, follows up the way a trained researcher would, and grades every conversation for leading questions before you read a single transcript.
Real conversations, not forms
The agent asks one question at a time, listens to the answer, and probes deeper exactly where a form would just move to the next box.
Graded for research integrity
Every interview is scored for coverage, depth, and neutrality. Leading questions are a hard fail, not a warning, so the data holds up.
One study, hundreds of interviews
The same structured flow runs on voice or chat, at whatever volume the study needs, without hiring or training a single interviewer.
A real interview, not a form with more steps
The agent walks a full discovery arc, role and context, current approach, pain points, what triggered the search, decision criteria, budget and timeline, alternatives considered, close, asking one question at a time and following up on what it actually hears.
- One question at a time, with natural follow-up probing
- Works over voice or chat, same flow either way
- Built from a real discovery framework, not a generic FAQ
- Adapts to what the respondent says instead of a fixed script
Angry Caller
ActiveTests escalation handling and de-escalation techniques
VIP Client
ActiveHigh-value customer requiring premium white-glove service
Confused User
ActiveNeeds extra patience with clear step-by-step guidance
Every interview grades itself before you read it
A dedicated scorecard checks coverage and completeness, insight quality, and buying or decision signals on every single call. Leading questions are treated as a critical failure, not a note, because the whole point is data you can trust.
- Automatic scoring on coverage, depth, and quotable moments
- Leading-question detection as a hard, critical auto-fail
- Consistent grading criteria across every interviewer and every call
- Full transcript and score attached to every session
Run it as a study, not a single conversation
Define the audience and the topic once, then let the same interview run across as many respondents as the study needs. Results roll up into one place instead of living in scattered call notes.
- One persona and scenario define the whole study
- Every interview scored the same way, so results compare cleanly
- Built on the same campaign infrastructure as outbound calling
- Question sets can be tailored per study rather than fixed forever
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Stop losing insights to a five-minute survey
AI interviews that ask real follow-up questions and grade themselves for integrity. Free tier available, no research ops team required.