Sarah books every patient and follows up until they show up.
Sarah answers every patient call and text, books the appointment, and sends the reminder that keeps it from turning into a no-show. Talk to Sarah now, then put her on your number in an hour.
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What Sarah does for your practice
Three things you stop doing by hand the day Sarah answers the phone.
See all capabilitiesBooks the appointment
Sarah finds the next open slot, books it, and sends the confirmation while the patient is still on the line.
Emma Davis
Marketing Manager
Schedule follow-up in 3 daysFollows up until they show
Reminders, reschedules and no-show recovery run on their own, in the patient's channel.
Answers the routine questions
Hours, directions, insurance accepted, prep instructions: answered instantly and logged to the record.
Answered day and night
Sarah picks up every call, text, and web inquiry the moment it comes in, not the next morning when the front desk reopens.
Reminders that cut no-shows
Automatic reminders reach patients by voice, text, or email ahead of the visit, so fewer appointment slots go unused.
Booked straight into the schedule
New and follow-up appointments land on the practice calendar with the right details captured, no manual re-entry.
Book, confirm, and remind, without a single game of phone tag
Sarah books the appointment the moment a patient reaches out, sends an instant confirmation, and follows up with a reminder before the visit.
- No more phone tag. Patients book online, by phone, or by text, reducing staff interruptions.
- Self-serve scheduling. Patients choose their own time slots, anytime.
- Instant confirmations. Automated reminders and confirmations for every booking.
Patients can schedule appointments 24/7 with no wait time
Reduce no-shows with timely voice and SMS reminders
Patients can reschedule or cancel with a simple call
Questions get answered the same way at 2pm and 2am
Sarah answers common questions and refill requests instantly, and routes urgent cases to a real person right away.
- No more hold times. Patients get answers or help right away, 24/7.
- Automated answers. Common questions handled instantly by AI agents.
- Urgent needs routed fast. Critical cases are escalated to the right team member.
Instantly respond to FAQs and health inquiries
Process refill requests automatically, anytime
Urgent cases are routed to the right care team fast
Recovery check-ins happen automatically, not if someone remembers
After a visit, Sarah sends a check-in message, books the follow-up appointment automatically, and flags any concerns for staff.
- Automated check-ins. Patients receive follow-up calls or messages after visits.
- Spot recovery issues early. AI flags problems so staff can intervene quickly.
- Boost satisfaction. Patients feel cared for and stay engaged in their care.
Monitor patient progress and flag issues early
Book necessary follow-up appointments automatically
Connect patients with the right care team members
Live in a day. Measured from the first conversation.
Connect your stack once. Your agents run the conversations across the lifecycle, act in your tools, and write every outcome back to your CRM, so you see exactly what moved.
Connect your number & tools
Forward your line and one-click connect your CRM, calendar, and helpdesk. Live in minutes — no code, nothing to rip out.
- Forward your number or get a new one
- One-click OAuth into your stack
Teach it your business
Point Chanl at your FAQs, policies, and tone. Skills get built and reused on every call — like onboarding a new hire, once.
- Upload knowledge — FAQs, policies, scripts
- Skills get reused on every call
Acts in your tools, not just talks
Answers customers, books the appointment, updates the CRM, issues the refund — and returns the result. Hands off to a human only when the case warrants it.
- Resolves the case end-to-end
- Hands off only when it warrants a human
Surfaces signals. Queues the next move.
Spots churn, expansion, and risk across every conversation. Proposes new skills. Queues the next-best action per customer — so the team acts before the moment passes.
- Churn, expansion, and risk scored per customer
- Every outcome attributed and written back to your CRM
Extracted signal
churn_signal
One AI. Every channel.
Your customers reach you however they want, and every agent picks up on one customer brain, so no one repeats themselves and nothing falls through.
For your customers
For you — run it from where you work
Your whole customer operation, one place
Every call, customer, and signal. Analytics, agents, tools, knowledge, and scorecards in a single dashboard.
Your agent works in the tools you already use
Connect your stack and your AI doesn't just read it — it acts. Updates the CRM, books the calendar, processes the order, fires the next step.
HubSpot
Log every call and move the deal stage — no manual entry.
Salesforce
Keep the customer record in sync after every interaction.
Google Calendar
Book, reschedule, and cancel appointments automatically.
Gmail
Send the follow-up and the summary the moment a call ends.
Shopify
Check order status and process refunds while on the call.
Zapier
Trigger thousands of apps as the next step in a workflow.
Start free. Pay on the revenue we move.
- Free to start
- Outcome-based pricing
- You keep what you would have lost
- No per-seat fees
The customer team you don't have to hire. Starts free.
Live in a day, across email, chat, WhatsApp, and voice. No credit card.