Alex takes the intake call before the client calls another firm.
Alex answers every intake call, chat, and message the moment it arrives, so the case does not go to whichever firm called back first. Talk to Alex now, then put him on your number in an hour.
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What Alex does for your firm
Intake, scheduling and follow-up so the case does not go to whoever called back first.
See all capabilities
Ask qualifying questionsEmma Davis
Marketing Manager
Runs the intake
Alex asks your intake questions, records the answers and flags conflicts before a lawyer spends a minute.
Books the consultation
The consultation lands on the right attorney's calendar while the caller is still on the line.
Emma Davis
Marketing Manager
Schedule follow-up in 3 daysFollows up on every lead
Unanswered inquiries get a follow-up in the client's channel until they book or say no.
Answered in seconds, not voicemail
Alex answers every call, chat, or message instantly, so a prospective client never sits on hold or leaves a message that goes unreturned.
Coverage nights and weekends
Accidents, arrests, and urgent legal questions do not wait for business hours. After-hours and weekend inquiries get answered the moment they come in.
Booked straight onto the intake calendar
Qualified leads land on a consultation calendar with case details already captured, no manual back-and-forth to find a time.
Alex answers every inquiry. Clients never call the next firm.
The moment a prospective client calls, chats, texts, or submits a web form, Alex responds immediately, asks the right intake questions, and captures what your team needs to evaluate the case.
- No more missed leads. Every channel is covered 24/7, including nights and weekends.
- Faster qualification. AI asks screening questions and routes good leads automatically.
- Instant scheduling. Clients can book consultations without waiting on a callback.
Gather client details automatically
Screen and prioritize new clients
Book initial consultations
Consultations get booked without a single round of phone tag
Once a lead is qualified, Alex checks calendar availability and books the initial consultation directly, then sends reminders so fewer prospects turn into no-shows.
- Easy booking. Clients pick a time that works, without a phone call.
- Reduce no-shows. Automated reminders keep every consultation on the calendar.
- Flexible changes. Rescheduling takes one message, not a round of calls.
Clients book appointments anytime
Automated reminders for every consult
Easy to change appointment times
Every intake lands in your case management system, not a sticky note
Every call or chat Alex handles syncs automatically into the practice management and calendar tools your firm already runs, so nothing depends on someone remembering to log it.
- Automatic sync. Every call or chat updates your practice management system right away.
- Calendar sync. Consultation bookings stay matched to attorney and team availability.
- Consistent capture. Lead source and case details get logged the same way every time.
- No manual entry. Nothing gets typed twice between the intake call and the case file.
Live in a day. Measured from the first conversation.
Connect your stack once. Your agents run the conversations across the lifecycle, act in your tools, and write every outcome back to your CRM, so you see exactly what moved.
Connect your number & tools
Forward your line and one-click connect your CRM, calendar, and helpdesk. Live in minutes — no code, nothing to rip out.
- Forward your number or get a new one
- One-click OAuth into your stack
Teach it your business
Point Chanl at your FAQs, policies, and tone. Skills get built and reused on every call — like onboarding a new hire, once.
- Upload knowledge — FAQs, policies, scripts
- Skills get reused on every call
Acts in your tools, not just talks
Answers customers, books the appointment, updates the CRM, issues the refund — and returns the result. Hands off to a human only when the case warrants it.
- Resolves the case end-to-end
- Hands off only when it warrants a human
Surfaces signals. Queues the next move.
Spots churn, expansion, and risk across every conversation. Proposes new skills. Queues the next-best action per customer — so the team acts before the moment passes.
- Churn, expansion, and risk scored per customer
- Every outcome attributed and written back to your CRM
Extracted signal
churn_signal
One AI. Every channel.
Your customers reach you however they want, and every agent picks up on one customer brain, so no one repeats themselves and nothing falls through.
For your customers
For you — run it from where you work
Your whole customer operation, one place
Every call, customer, and signal. Analytics, agents, tools, knowledge, and scorecards in a single dashboard.
Your agent works in the tools you already use
Connect your stack and your AI doesn't just read it — it acts. Updates the CRM, books the calendar, processes the order, fires the next step.
HubSpot
Log every call and move the deal stage — no manual entry.
Salesforce
Keep the customer record in sync after every interaction.
Google Calendar
Book, reschedule, and cancel appointments automatically.
Gmail
Send the follow-up and the summary the moment a call ends.
Shopify
Check order status and process refunds while on the call.
Zapier
Trigger thousands of apps as the next step in a workflow.
Start free. Pay on the revenue we move.
- Free to start
- Outcome-based pricing
- You keep what you would have lost
- No per-seat fees
The customer team you don't have to hire. Starts free.
Live in a day, across email, chat, WhatsApp, and voice. No credit card.