Intake calls your firm can't get to go to a firm that can
Prospective clients rarely wait around for a callback, and an unanswered intake call is a case that goes to the next firm. Chanl answers every call, chat, or message within seconds, any time of day, so a case does not quietly go to whichever firm picked up first.
Answered in seconds, not voicemail
Every call, chat, or message gets an instant response, so a prospective client never sits on hold or leaves a message that goes unreturned.
Coverage nights and weekends
Accidents, arrests, and urgent legal questions do not wait for business hours. After-hours and weekend inquiries get answered the moment they come in.
Booked straight onto the intake calendar
Qualified leads land on a consultation calendar with case details already captured, no manual back-and-forth to find a time.
Chanl answers every inquiry. Customers never call the next firm.
The moment a prospective client calls, chats, texts, or submits a web form, an AI agent responds immediately, asks the right intake questions, and captures what your team needs to evaluate the case.
- No more missed leads. Every channel is covered 24/7, including nights and weekends.
- Faster qualification. AI asks screening questions and routes good leads automatically.
- Instant scheduling. Clients can book consultations without waiting on a callback.

Gather client details automatically
Screen and prioritize new clients
Book initial consultations
Consultations get booked without a single round of phone tag
Once a lead is qualified, the agent checks calendar availability and books the initial consultation directly, then sends reminders so fewer prospects turn into no-shows.
- Easy booking. Clients pick a time that works, without a phone call.
- Reduce no-shows. Automated reminders keep every consultation on the calendar.
- Flexible changes. Rescheduling takes one message, not a round of calls.

Clients book appointments anytime
Automated reminders for every consult
Easy to change appointment times
Every intake lands in your case management system, not a sticky note
Call outcomes, consultation requests, and client details sync automatically into the practice management and calendar tools your firm already runs, so nothing depends on someone remembering to log it.
- Automatic sync. Every call or chat updates your practice management system right away.
- Calendar sync. Consultation bookings stay matched to attorney and team availability.
- Consistent capture. Lead source and case details get logged the same way every time.
- No manual entry. Nothing gets typed twice between the intake call and the case file.
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Frequently Asked Questions
Stop losing cases to a missed call
AI agents that answer every inquiry in seconds, any time of day. Free tier available, no long integration required.