Articles tagged “agent-memory”
3 articles
Agent Architecture·14 min read
One agent per customer: the CX shift that's here
Most CX agents reconstruct context from a database on every session. The next model gives each customer their own persistent agent instance that carries state between conversations. Here's what that architecture looks like and why it matters.
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Learning AI·16 min read
Context engineering: why your agent gets dumber mid-conversation
82% of AI teams say prompt engineering alone no longer works for production. Context engineering decides what your agent sees, when, and what gets removed as conversations grow.
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Knowledge & Memory·8 min read
Your Agent's Context Window Is RAM, Not Storage
Most agent failures trace back to one mistake: treating the context window like a database. Here's the RAM model that fixes attention dilution, latency spikes, and ballooning costs.
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Learn Agentic AI
Weekly. Patterns for shipping agents that work. MCP, scorecards, regression tests, prompts, model comparisons.
