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cart-abandonment

Browse 1 article tagged with “cart-abandonment”.

Articles tagged “cart-abandonment”

1 article

A customer at a kitchen counter, phone in hand, gentle window light. A single product card on the screen, a thoughtful pause.

Operations·10 min read

How to Build a Cart Recovery Agent (and When to Send Nothing)

Most cart-recovery flows are three discount emails. A real recovery agent decides why the customer left, picks the right channel, caps the discount to protect margin, and sometimes sends nothing at all. Here is how to build it.

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Weekly. Patterns for shipping agents that work — MCP, scorecards, regression tests, prompts, model comparisons.

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