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cost-per-outcome

Browse 1 article tagged with “cost-per-outcome”.

Articles tagged “cost-per-outcome”

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Dashboard showing agent resolution costs alongside quality scores and task success rates

Testing & Evaluation·18 min read

Cost Per Successful Outcome: The AI Agent Metric Teams Miss

Most teams measure AI agent quality by pass rate. The metric that actually predicts ROI is cost per successful outcome: what each resolution costs paired against whether it actually resolved. Here's how to build it.

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