Articles tagged “handoff”
2 articles
Voice & Conversation·15 min read
How to Build the Context Package for AI-to-Human Handoffs
AI agents escalate every day, and most send the human in blind. Here's how to build the context package that makes handoffs invisible to customers.
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Agent Architecture·11 min read read
Multi-Agent Systems Don't Fail at Reasoning. They Fail at Handoff.
Multi-agent systems don't fail at reasoning. They fail at handoff. Command objects, memory transfer, and the 8-10 handoff cliff, plus the telemetry that catches drift.
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Learn Agentic AI
Weekly. Patterns for shipping agents that work — MCP, scorecards, regression tests, prompts, model comparisons.
