Articles tagged “hipaa”
5 articles
How to Build a Healthcare Appointment Voice Agent (FHIR, 270/271, HIPAA)
Most voice AI tutorials stop after hello. The real build: identity verification, FHIR slots, 270/271 eligibility, A2P SMS, escalation, with HIPAA gates intact.
Building an AI Nurse Line Without Practicing Medicine
Health systems pay $20-30 per nurse-line call. AI is the obvious cost play, but every triage agent raises a malpractice question. Here's the safe architecture.
Build a Pharmacy Refill Voice Agent (NCPDP, DEA, 60-Second Refill)
Build a voice AI for prescription refills that respects DEA Schedule II, handles NCPDP refill-too-soon rejections, and routes the right calls to humans.
Voice AI in Regulated Industries: How to Pass an Audit without Breaking a Sweat
Industry research shows that 70-75% of enterprises struggle with AI compliance in regulated industries, leading to audit failures and regulatory penalties. Discover how to build voice AI systems that pass audits with confidence.
What HIPAA Taught Us About AI Security (And It Applies to Every Industry)
Healthcare didn't choose to build the most rigorous data security framework in existence. It was forced to. Three decades later, that framework turns out to be the best blueprint for securing AI agents in any industry.
The Signal Briefing
One email a week. How leading CS, revenue, and AI teams are turning conversations into decisions. Benchmarks, playbooks, and what's working in production.
