Blog/Tags/knowledge-graph

knowledge-graph

Browse 3 articles tagged with “knowledge-graph”.

Articles tagged “knowledge-graph”

3 articles

Graph visualization showing customer entity nodes connected to order, issue, and conversation nodes with relationship labels and timestamps

Knowledge & Memory·16 min read

Your agent doesn't need more memory. It needs a graph.

Session memory forgets. RAG retrieves but doesn't reason. Context graphs give your CX agent a persistent, queryable model of every customer, issue, and relationship it's ever encountered -- at a fraction of the token cost.

Knowledge graph visualization showing entities connected by relationship edges, with a CX agent querying across multiple hops

Knowledge & Memory·13 min read

When vector search fails: GraphRAG for complex CX agent queries

Flat vector search breaks on multi-hop CX queries like 'what discount applies to premium customers in California who signed up before 2024?' GraphRAG uses a knowledge graph to answer these correctly.

Person drawing a web of connected nodes on a glass wall with colorful sticky notes around the edges

Learning AI·22 min read read

Graph memory for AI agents: when vector search isn't enough

Build graph memory for AI agents in TypeScript and Python. Extract entities, track relationships over time, and compare Mem0, Zep, and Letta in production.

Learn Agentic AI

Weekly. Patterns for shipping agents that work. MCP, scorecards, regression tests, prompts, model comparisons.

500+ builders subscribed