Articles tagged “multi-agent”
14 articles
Why 40% of multi-agent systems fail in production
Nearly half of multi-agent CX pilots fail within six months of production — not because the AI is wrong, but because teams don't understand how multi-agent systems break. Here are the five failure modes and how to diagnose each.
Testing AI agent handoffs before they break in production
Multi-agent CX systems fail at the seam between agents. Here's how to build handoff tests that catch context loss, duplicate actions, and loop failures before your customers feel them.
A2A and MCP: the agent protocol stack explained
MCP connects agents to tools. A2A connects agents to other agents. Together they form the full protocol stack for multi-agent CX systems. Here's how they work and why you need both.
Four protocols that power every AI agent
MCP handles tools, A2A handles agent delegation, ACP routes across enterprise frameworks, and ANP crosses org boundaries. Here's how the four protocols divide the work and when each belongs in your stack.
Stop Spending Tokens on Agent Routing
Microsoft's open-source Conductor CLI routes multi-agent CX workflows with YAML and Jinja2 -- zero tokens spent on orchestration. Here's when to use it and when to stick with LLM-driven routing.
When your agent spends money: the A2A payments era
The A2A Agent Payments Protocol (AP2) lets AI agents initiate transactions autonomously. Here's what CX builders need to know: the use cases, the controls that make it safe, and how to keep spending observable alongside conversation quality.
When your agents call other agents, don't assume trust
Multi-agent systems create delegation chains where each agent trusts the one that called it. That assumption is how prompt injection and privilege escalation get in. Here's how to enforce scoped trust instead.
Multi-Agent Systems Don't Fail at Reasoning. They Fail at Handoff.
Multi-agent systems don't fail at reasoning. They fail at handoff. Command objects, memory transfer, and the 8-10 handoff cliff, plus the telemetry that catches drift.
When to Use a Supervisor, When to Let Agents Swarm
Supervisor burns 20-40% more tokens per run. Swarm hits a quality cliff past 8-10 handoffs. Start supervisor, graduate to swarm when latency bites.
The 17x error trap in multi-agent systems
Multi-agent systems amplify errors 17x, not reduce them. We compare CrewAI, LangGraph, and Autogen failure modes with concrete fixes and a decision tree.
Build the MCP + A2A agent protocol stack from scratch
Wire an MCP server to an A2A agent that delegates tasks and calls tools. TypeScript and Python examples, Streamable HTTP transport, Agent Cards, and auth.
MCP vs A2A: Tools Protocol, Agents Protocol, and Why You Need Both
MCP connects agents to tools. A2A connects agents to each other. Most developers confuse them. This guide breaks down both protocols with architecture diagrams, real code, and a decision framework for production systems.
The Multi-Agent Pattern That Actually Works in Production
Gartner reports a 1,445% surge in multi-agent system inquiries. Here are the orchestration patterns that actually work when real customers call -- and why most teams pick the wrong one.
Multi-Agent AI Systems: Build an Agent Orchestrator Without a Framework
Build a multi-agent system from scratch — delegation, planning loops, and inter-agent communication — before reaching for LangGraph or CrewAI.
Learn Agentic AI
Weekly. Patterns for shipping agents that work. MCP, scorecards, regression tests, prompts, model comparisons.
