Articles tagged “multi-tenant”
2 articles
Agent Architecture·14 min read
One agent per customer: the CX shift that's here
Most CX agents reconstruct context from a database on every session. The next model gives each customer their own persistent agent instance that carries state between conversations. Here's what that architecture looks like and why it matters.
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Tools & MCP·15 min read
MCP Auth in Production: Scopes, Tokens, and Tenant Isolation
Most MCP servers ship with no auth. Here's how to add OAuth 2.0 scopes, per-tenant tool sets, and client isolation before your MCP server becomes load-bearing production infrastructure.
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Learn Agentic AI
Weekly. Patterns for shipping agents that work. MCP, scorecards, regression tests, prompts, model comparisons.
