Articles tagged “model-routing”
4 articles
How LLM Routing Cuts Agent Costs 40-85% in Production
Most CX agents send every request to their priciest model. Routing simple queries to a cheap model cuts costs 40-85%, at 90-95% of single-model quality.
Most of your agent traffic doesn't need your best model
Routing 100% of agent traffic to your most capable model is costing you 6-10x what it should. Here's how to build a cascade router that handles simple tasks cheaply and escalates to stronger models only when the task demands it.
Everyone Benchmarks Opus. Your Chatbot Runs on Haiku.
Haiku 4.5, GPT-5 Mini, Gemini Flash at the $1/MTok tier that powers CX. Tool-call accuracy, first-token latency, structured-output reliability, blended cost math.
Your Agent Should Use Three Models, Not One
Production CX agents route tasks by difficulty, not brand loyalty. The planner/router/summarizer pattern, a concrete rubric, support-deflection cost math, and the failure modes nobody warns you about.
El briefing de Signal
Un email por semana. Cómo los equipos líderes de CS, ingresos e IA están convirtiendo conversaciones en decisiones. Benchmarks, playbooks y lo que funciona en producción.
