Agent Architecture Articles
27 articles · Page 3 of 3
Agent Architecture·17 min read
Smarter Escalation: When Should Voice AI Refuse to Answer?
Industry research shows that 60-65% of enterprises struggle with AI escalation decisions, leading to customer frustration and compliance risks. Discover when voice AI should refuse to answer and how to build smarter escalation frameworks.
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Agent Architecture·16 min read
How LLMs Changed Agent Training Forever: From Writing Rules to Writing Prompts
LLMs didn't just improve agent training. They changed the entire discipline. Here's what actually shifted, what works in production, and what the industry still gets wrong.
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Agent Architecture·19 min read
Digital Twins for AI Agents: Simulate Before You Ship
Build digital twins that test your AI agent against thousands of synthetic customers. Architecture, TypeScript code, and the patterns that catch failures.
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The Signal Briefing
One email a week. How leading CS, revenue, and AI teams are turning conversations into decisions. Benchmarks, playbooks, and what's working in production.
