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Insights on building, connecting, and monitoring AI agents for customer experience — from the teams shipping them.

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235 articles · Page 15 of 20

Developer working through advanced MCP protocol integration patterns on a screen
Tools & MCP·25 min read

MCP Deep Dive: Advanced Patterns for Agent Tool Integration

Production MCP patterns for teams who've built their first server and need to scale it — OAuth 2.1 with PKCE, Streamable HTTP transport, gateways, sampling, dynamic tool registration, and multi-tenant security.

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Watercolor illustration of converging streams representing voice, vision, and text flowing into an AI agent system
Agent Architecture·28 min read read

Multimodal AI Agents: Voice, Vision, and Text in Production

How to architect multimodal AI agents that process voice, vision, and text simultaneously — from STT→LLM→TTS pipelines to vision integration, latency budgets, and production fusion strategies.

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Watercolor illustration of voice AI waveforms flowing through a technical architecture diagram with golden amber tones
Agent Architecture·19 min read read

Voice Agent Platform Architecture: The Stack Behind Sub-300ms Responses

Deep dive into voice agent architecture — the STT→LLM→TTS pipeline, latency budgets, interruption handling, WebRTC vs WebSocket transport, and what orchestration platforms leave on the table.

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Developer comparing two approaches on a whiteboard
Knowledge & Memory·20 min read

Fine-tuning vs RAG: why most teams pick wrong and how to decide

When to fine-tune, when to use RAG, and when you need both — with hands-on LoRA fine-tuning and RAG implementation on the same task to show the difference.

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Team of developers collaborating on multi-agent AI architecture
Learning AI·20 min read

Multi-Agent AI Systems: Build an Agent Orchestrator Without a Framework

Build a multi-agent system from scratch — delegation, planning loops, and inter-agent communication — before reaching for LangGraph or CrewAI.

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Engineer debugging a real-time streaming architecture on a monitor
Learning AI·20 min read

Streaming AI Responses: SSE, WebSockets, and the Architecture Behind ChatGPT's Typing Effect

Build three streaming implementations from scratch — SSE, WebSocket, and HTTP/2 — and learn why token-by-token rendering is harder than it looks.

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Illustration of a focused team of three collaborating on problem-solving together
Testing & Evaluation·14 min read

Who's Testing Your AI Agent Before It Talks to Customers?

Traditional QA validates deterministic code. AI agent QA must validate probabilistic conversations. Here's why that gap is breaking production deployments.

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Illustration of two people reviewing an improvement chart together at a standing desk
Learning AI·20 min read

How to Evaluate AI Agents: Build an Eval Framework from Scratch

Build a working AI agent eval framework in TypeScript and Python. Covers LLM-as-judge, rubric scoring, regression testing, and CI integration.

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Illustration of a diverse team collaborating around a whiteboard with code diagrams
Learning AI·20 min read

MCP Explained: Build Your First MCP Server in TypeScript and Python

Build a working MCP server from scratch in TypeScript and Python. Hands-on tutorial covering tools, resources, transports, and testing.

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Illustration of a person writing thoughtfully at a desk with sticky notes and a warm lamp
Learning AI·25 min read

Prompt Engineering from First Principles: 12 Techniques Every AI Developer Needs

Master 12 essential prompt engineering techniques with real TypeScript examples. From zero-shot to ReAct, build better AI agents from first principles.

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Illustration of a person organizing knowledge on a corkboard with connected notes
Learning AI·18 min read

RAG from Scratch: Build a Retrieval-Augmented Generation Pipeline

Build a working RAG pipeline from scratch in TypeScript and Python. Covers embeddings, chunking, vector search, and generation with real, runnable code.

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Voice AI agents operating across diverse industries including finance, restaurants, healthcare, and education
Industry & Strategy·14 min read

Voice AI Escaped the Call Center. Here's Where It Landed.

From $50K M&A due diligence to 9 million burger orders, voice AI agents are breaking into verticals nobody predicted. Here's what developers need to know.

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